Tuesday, December 13, 2016

5. COMPETITIVE MAP

OBJECTIVE

Analyze the positioning of a company or a product in comparison with other companies or products by evaluating several attributes.


DESCRIPTION

A competitive map is a tool that compares a company or products with several competitors according to the most important attributes. We can also add to the map the relative importance of each attribute. From this map we can understand how a company is positioned in relation to several attributes and define the key issues for strategic decisions. For example, we can decide to focus on the communication and promotion about the quality of our product if we are well positioned and it is important for customers.

Example of Competitive Map

Competitive Map

The data for this map are usually gathered through surveys. If the selection of attributes is not clear or the number of attributes is large, we can ask a preselection question whereby interviewees rank the most important attributes. Then they will be asked about the importance and performance of the selected attributes for each company or product. I suggest dividing the question into two parts:
  • -          Importance: give a score from 1 to 5 for each attribute;
  • -          Performance: give a score from 1 to 5 for each combination of attribute and company (or product).




TEMPLATE

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